SHIPPING

Shipping Policy

At Mz Leopard Print Boutique, we understand the importance of getting your fabulous purchases to you as quickly and efficiently as possible. We have developed a comprehensive shipping policy to ensure a seamless shopping experience for our valued customers. Read on to learn more about our shipping procedures and delivery options.

Domestic Shipping

We offer domestic shipping within the United States using reputable shipping carriers. Our standard shipping option typically takes 3-5 business days for delivery depending if the item is currently in stock if not it will be 10-14 days. This option comes with a flat rate fee, which is calculated at checkout based on the weight and dimensions of your order.
For those who require expedited delivery, we offer a priority shipping option. With this choice, your package will be prioritised for dispatch and delivered within 1-2 business days. Please note that additional fees apply for this service, which are revealed during the checkout process.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This will allow you to monitor the progress of your shipment and estimate the expected delivery date. We recommend providing a secure and accessible delivery address to ensure successful delivery of your order.

International Shipping

Exciting news for our international customers – we now offer shipping worldwide! We understand that fashion knows no boundaries, and we want to make our stunning leopard print designs accessible to everyone, no matter where you are. International shipping fees are calculated based on your location and the weight of your order. Please note that any applicable customs duties or import taxes are the responsibility of the customer.
International orders are shipped using trusted international carriers and typically arrive within 14-20 business days, depending on the destination. Similar to domestic orders, international customers will receive a tracking number via email to track the progress of their shipments.

Order Processing and Packaging

Once you've completed your purchase and your payment is confirmed, our dedicated team works diligently to process and package your order with the utmost care. We understand that the excitement of receiving your fabulous leopard print items can hardly be contained, so we do our best to have your order dispatched as soon as possible.
To ensure your items arrive in pristine condition, we take meticulous care in packaging each order securely. Whether you order a trendy leopard print dress, a chic handbag, or a fierce pair of heels, rest assured that your items will be thoughtfully wrapped and protected..

RETURNS

RETURNS POLICY
At Mz Leopard Print Boutique, we strive to provide our customers with the perfect shopping experience. We understand that sometimes, returns are necessary, and we want to make the process as simple and convenient as possible. Therefore, we have put together a comprehensive returns policy that ensures customer satisfaction.

30-Day Return Policy:
We offer a generous 30-day return policy from the date of purchase. If for any reason you are not completely satisfied with your purchase, you can return the item(s) within this timeframe. Please ensure that the merchandise is in its original condition, unworn, and with all tags intact. We cannot accept returns for items that have been damaged, altered, washed, or worn.

Easy and Hassle-Free Returns:
To initiate a return, simply follow these steps:
1. Contact our customer service team within 30 days of receiving your order. You can reach us via phone or email, and our friendly representatives will be happy to assist you.
2. Provide our team with your order number and a brief explanation for the return. This will help us process your request efficiently.
3. Once your return request is approved, we will provide you with a return shipping label. Please ensure that the merchandise is properly packaged and secure to avoid any damage during transit.
4. Drop off the package at your nearest post office or schedule a pick-up with the designated courier service.
5. Once we receive your returned items, our team will inspect them to ensure they meet our return policy criteria. If approved, your refund will be processed within 7-10 business days. Refunds will be credited to the original payment method used during the purchase.

Exclusions:
While we strive to accommodate all returns, there are a few exceptions to our policy:

  • All lingerie, swimwear, and intimate apparel are final sale for hygienic reasons.

  • Accessories such as earrings, hair accessories, and socks cannot be returned due to health and safety reasons.

  • Any items purchased during a sale, clearance, or promotional period may have different return conditions, which will be clearly communicated at the time of purchase.

Exchange Policy:
Currently, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a separate order for the desired item.

Customer Satisfaction Guarantee:
At Mz Leopard Print Boutique, we value our customers and want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns regarding returns or need assistance with any other issues, please do not hesitate to reach out to our customer service team. We are always here to help!
Note: This returns policy is effective as of 10/05/2023 and may be subject to change. Please refer to our website for the most up-to-date information.